FAQ, Frequently Asked Questions ?

What that four all about?

Four stands for family, responsibility and presence.

It was built from real experience and a decision to turn frustration into something positive.

this isn’t about trends or noise its about being part of something that means something.

the hoodie is just the beginning.

How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your delivery through our website or directly via the shipping carrier’s tracking system.

What payment methods do you accept?

We accept a variety of payment methods to ensure a smooth shopping experience. This includes major credit cards, and other secure online payment options, including klarna. You can select your preferred method during the checkout process.

Do you offer international shipping?

Yes, we ship our products worldwide. Shipping fees, taxes, and delivery times will vary depending on your location. For more details, please check our Shipping Information page where you can find specific information related to your region.

How do I care for my clothing?

To maintain the quality and longevity of your clothing, we recommend following the care instructions provided on the garment’s label. Generally, our items should be washed in cold water or warm and either air-dried or tumble-dried on low heat to preserve the fabric’s integrity we recommend washing your product for a fresh feeling but wash it inside out the first time to remove any excess fluff.

Who can I contact if I have more questions?

Our customer support team is here to help! If you have any additional questions or need assistance, you can reach us via our Contact Us page, by emailing contact@whatsthatfour.com We aim to respond to all inquiries promptly.